Frequently Asked Questions

How do I know that I risk losing data ?

Just so that you do not have access to them . If you suspect or you just are not sure , please contact us .

How can I prevent data loss ?

Thoroughly back up important data and keep your computer and data media in a clean and safe environment . Like to wish you suggest best way to back up according to your needs .

I accidentally deleted the ( a) the PC file .

It still save him ?

Most likely, yes . However, the computer immediately discontinue use and contact us immediately .

When can I contact you ?

Whenever you need . We are here for you 24 hours a day , 7 days a week .

How much will I pay for data recovery ?

See our indicative price list . However, the exact price will be announced after the free initial diagnosis .

How long is data recovery ?

Initial diagnosis usually lasts only a few hours . Actual recovery usually can be ready in two working days . The implementation of the express , but you can have your data back much earlier .

It is necessary in the event of damage to the hard

drive to send the whole computer ?

It is not, we just disk itself . If you want to leave to recover data from RAID , include print for faster processing and controller .

How do I wrap the media ?

Visit our Delivery we have prepared some tips on how damaged media securely packed .

You can restore data to come to me ?

For our work we often need special hardware , which we have only in our laboratory . For this reason, data recovery for clients doing .

What is your favorite ?

We are not afraid to say that in most cases the percentage of viable rescue more than 99 % .
The chances of rescue but markedly decreases with any attempts to restore their own , especially when you open the hard drive .
If for any reason it was not possible to recover your data , data recovery , of course, do not pay us .

Can you recover data even on outdated media ?

Yes , we can recover data from virtually all types of media .

Can I wait for the initial diagnosis ?

In agreement yes . Note, however , that in some cases the diagnosis takes up to several tens of hours ( and complicated software defects) .

It is to save data maintained guarantee ?

In most cases, yes . More can we say but never free initial diagnosis .

What is the guarantee of protection conferred data ?

Full safety data is entrusted to us in the first place .

Can I be present during the rescue ?

No. We protect the security is primarily entrusted to the data .

What a restored copy data ?

Copy the saved data free of charge to you delivered or purchased at our hard drive or other media ( USB key ) For hard drives frequently do 1:1 copy of all data . On request, we can do so . file copy , as appropriate , if you want to keep the original target disk data .

How do I get my data back ?

After the recovery is finished we will contact you and arrange to process the transfer.

Fix Hard Drive ?

Corrected, because the costs are usually much higher than the price of a new drive .